Terms of Service

Welcome to VendoCore. By accessing or using our AI automation services, you agree to be bound by these Terms of Service. Please read them carefully before using our platform.

1. Acceptance of Terms

By creating an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Service Description

VendoCore provides AI-powered automation solutions including:

• AI assistants for business operations
• Data processing and analysis using machine learning
• Business process automation tools
• Predictive analytics and forecasting
• AI tool integration services
• Custom AI solution development

3. Account Registration

To use our services, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

4. Acceptable Use Policy

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Transmit malicious code, viruses, or harmful software
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services or servers
• Use our services for illegal, fraudulent, or harmful purposes
• Reverse engineer, decompile, or disassemble our software
• Resell or redistribute our services without authorization

5. Subscription and Payments

Our services are offered on a subscription basis:

• Subscriptions are billed monthly or annually in advance
• Prices are subject to change with 30 days notice
• Payment is due at the beginning of each billing cycle
• Failed payments may result in service suspension
• All fees are non-refundable except as stated in our Refund Policy
• You authorize us to charge your payment method automatically

6. Intellectual Property Rights

All content, features, and functionality of our services are owned by VendoCore and protected by international copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use our services for your business purposes only.

7. Data Ownership and Usage

Regarding your data:

• Your Data: You retain all rights to data you input into our services
• Our Use: We may use your data to provide, improve, and optimize our services
• Aggregated Data: We may use anonymized, aggregated data for analytics and research
• Data Security: We implement industry-standard security measures to protect your data
• Data Portability: You can export your data at any time

8. Service Availability and Support

We strive to maintain 99.9% uptime for our services. However, we do not guarantee uninterrupted access and may perform scheduled maintenance. We provide:

• 24/7 technical support for all paid plans
• Email support with response within 24 hours
• Priority support for enterprise customers
• Regular updates and feature improvements

9. Limitation of Liability

To the maximum extent permitted by law, VendoCore shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Service interruptions or data loss
• Third-party actions or content
• Damages exceeding the amount paid for services in the past 12 months

10. Warranties and Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be error-free, secure, or uninterrupted.

11. Termination

Either party may terminate the agreement:

• By You: Cancel your subscription at any time through your account
• By Us: We may suspend or terminate your account for violation of these terms
• Effect: Upon termination, your access to services will cease
• Data Retention: We retain your data for 30 days after termination

12. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the course of service. This obligation survives termination of the agreement.

13. Indemnification

You agree to indemnify and hold VendoCore harmless from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

14. Governing Law

These Terms of Service are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of California.

15. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the updated terms.

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and VendoCore regarding the use of our services.